Buiiild features
SMS and email reminders Fewer forgotten appointments.
Confirmation, day-before reminder, thank-you: messages go out on their own around every appointment, in your salon's name. One switch per message, text you can rewrite in your own words; emails cost nothing, SMS are paid in credits, with no commitment.
On video · 2 min 36 s
"Automatic SMS: reminders, confirmations, thank-yous"
The messages that go out on their own around an appointment. A switch per message, the cost in credits, the text to rewrite in your own words.
Watch the video · "Automatic SMS: reminders, confirmations, thank-yous"
Step by step
Every screen, explained
The help centre guides that cover this feature in detail, with screenshots.
Automatic emailsRequest received, appointment confirmed, reminder the day before: these emails go out on their own and cost nothing. A switch per message, a preview, a text to rewrite.Read the guide
"SMS credits: balance, days left, top-up"SMS aren't included in the subscription: you top up an amount in your salon's currency, no commitment; the credit never expires and only decreases when a message is actually sent.Read the guide
The history of sent SMSEverything that's gone out from the salon, from most recent to oldest: the exact text each client received, the date, the number of credits billed.Read the guide
"Messages that go out on their own: welcome, follow-up, birthday"Twenty-five ready-to-use messages, sorted by moment in the relationship. You turn them on, they go out without you — and you see what they bring in.Read the guide
Frequently asked questions
Do I need to turn these messages on for them to go out?
No, they're already going out on their own as soon as a client leaves a mobile number. You can only turn some of them off.
The same message exists in SMS and email, which should I choose?
Both often exist for the same message: you decide which of the two channels goes out, or turn off the one you don't want.
Does a turned-off message still cost a credit?
No, a turned-off message no longer goes out and no longer costs anything.
Do these emails cost credits like SMS?
No, unlike SMS, these sends cost nothing.
How much does an SMS cost?
The price of an SMS depends on your salon's country: it's shown above the top-up grid, with four decimal places to stay accurate even on the lowest rates. A message over 160 characters (70 with an emoji) counts as two sends, so twice that price.
A client says they never received this SMS, how do I check?
Open the line for their send: you'll find the exact text sent to them, with the date and time. That's your proof.
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