Help Centre
How can we help you?
Step-by-step guides, illustrated from the real software, for every screen of your salon.
Just getting started?
Your salon ready in a first week
Discover the studio, set your opening hours, publish your services, open online booking: the recommended path, in order.
Start with the getting-started guideLearning paths
From day one to loyal clients: the guides in the right order.
Launch your salon
Open your studio, set your details and hours, publish your services, invite your team: ready in your first week.
02Run the day-to-day
The calendar, appointments, waiting list, staff schedule and client records: the day at the front desk.
03Take bookings online
Turn on online booking, see what your client sees, set notice and deposit, share your links.
04Take payments
Sell, check out fast, offer gift vouchers, close the day and stay compliant.
05Bring clients back
Promotions, automatic messages, Google reviews, loyalty, SMS: everything that fills tomorrow's calendar.
06Your team and your stock
Roles and access, working hours, commissions, products, supplier orders.
Browse by topic
Each topic matches a family of your studio's menu.
Getting started
Open your salon, find your way around the studio, set up the essentials in a week.
4 articlesCalendar and appointments
Create, move and confirm appointments, manage the waiting list and the team's schedule.
9 articlesOnline booking
Let your clients book on their own from your website, with deposits, reminders and links to share.
6 articlesClients and loyalty
Client records, history, importing your file, client groups, loyalty programme and forms.
7 articlesTill and payments
Take payments, issue receipts, close the day, sell gift vouchers and stay compliant.
11 articlesAccounting
The file for your accountant, the software they use, the chart of accounts, their access to your figures and automatic sending.
7 articlesStock and suppliers
Products, stocktakes, deliveries, supplier orders and restock alerts.
8 articlesOnline shop
Sell your products on your website: orders, in-salon pickup, delivery, returns and promotions.
9 articlesTeam
Team members, roles and access, working time, equipment and commissions.
5 articlesMessaging and SMS
Your e-mails, SMS and alerts: automatic messages, one-off sends, credits and history.
7 articlesMarketing and reviews
Bring clients back: promotions, campaigns, newsletter, Google reviews and visuals to share.
7 articlesMy website
The sections of your website: slideshow, services, team, opening hours, gallery, articles, contact.
10 articlesSalon settings
Contact details, business profile, appearance, search visibility, domain name, legal notices and modules.
9 articlesAccount and subscription
Your profile, two-factor authentication, subscription, invoices and support.
6 articlesMost read
- Import your calendar from Booksy, Fresha or PlanityCalendar and appointments 2 min read
- Booking settings: slots, delays, deposit, cancellationCalendar and appointments 3 min read
- Your Buiiild invoicesAccount and subscription 1 min read
- Taking a deposit online: connecting Stripe, PayPal or VivaOnline booking 2 min read
- Automatic emailsMessaging and SMS 2 min read
- Discovering your studioGetting started 4 min read
Recently updated
- Donner votre comptabilité à votre comptableAccounting12 October 2026
- Choisir le logiciel de votre comptable et le format d'importAccounting12 October 2026
- Relier directement le logiciel de votre comptableAccounting12 October 2026
- Inviter votre expert-comptable et gérer son accèsAccounting12 October 2026
- Le plan de comptes et l'exerciceAccounting12 October 2026
Still stuck?
Can't find the answer?
Our team answers from your studio, under “Help & support”, or by e-mail. A real person, usually within the day.