General terms of use and sale

1. Purpose

Buiiild, published by DENIM, is an online service that allows a salon to create and manage its website: a public site (front office) and a management workspace (back office), including hosting, security and updates. The service is intended for professionals.

2. Account

Creating an account requires accurate information and a valid e-mail address, confirmed by a code. Credentials are personal; the client is responsible for keeping them confidential and for the actions carried out from the account.

3. Free trial

Each new site benefits from a free 30-day trial, with no bank card. At the end of the trial, without a subscription, the public site is paused — nothing is deleted and the management workspace remains accessible in order to subscribe.

4. Subscription and prices

The service is offered as a monthly subscription, with no commitment, or as an annual subscription, paid once for twelve months, according to the plan chosen and at the price shown on buiiild.com on the day of subscription. Both plans give access to the same software features. Payment is processed by Stripe. Invoices are available from the management area. Prices may change; any change is notified at least 30 days before it applies.

5. Termination

The client may terminate at any time from the workspace, in two clicks. Termination takes effect at the end of the period already paid for, with no pro rata refund. In the event of non-payment, the public site may be suspended after a reminder.

6. Client content

The client remains the owner of the content it publishes and warrants that it holds the necessary rights (texts, photos, videos, reviews). Unlawful or misleading content, or content infringing third-party rights, is prohibited. DENIM may remove manifestly unlawful content and, in the event of a serious breach, suspend the account after a formal notice has remained without effect.

7. Availability

DENIM implements reasonable means to ensure continuous access to the service (monitoring, daily backups) without guaranteeing absolute availability: brief interruptions may occur for maintenance or in cases of force majeure.

8. Liability

The service is provided “as is”. The liability of DENIM is limited to proven direct damage and may not exceed the amounts paid by the client over the last twelve months. The client alone remains responsible for its business and for the information displayed on its site.

9. Data at the end of the contract

After termination, the client may request an export of its content for 30 days at contact@buiiild.com. After that, the data is deleted in accordance with the privacy policy.

10. Communications

Two families of messages, governed by different rules. Messages needed for the service — verification code, alerts, payment reminders, invoices — belong to the account: as long as it exists, they are sent by e-mail to the address provided. Commercial messages — offers, news, tips — are only sent to customers who ticked the box provided at sign-up. The customer may refuse SMS and RCS at any time, service messages included, and without having to give a reason. Every message carries the method that works where it is sent from: an unsubscribe link, or replying STOP when it comes from a number that accepts replies. The refusal is recorded as soon as it arrives: the number goes onto our opt-out list and stays there, even if it comes back later in an imported file. What remains are the messages tied to the account, by e-mail only — verification code, invoice, payment due, alert — because they are needed to sign in and to pay. The customer warrants that the address and number provided are their own or their business's, and keeps them up to date.

11. Applicable law

These terms are governed by French law, without prejudice to the applicable mandatory provisions. Any dispute shall be brought, failing an amicable agreement, before the competent courts.