Buiiild features
Loyalty programme Reward the clients who come back.
Points per euro spent or per visit, or a stamp card: the programme runs on its own at every checkout. You set the threshold and the reward — money off, a percentage or a free service — and you can sell prepaid treatment packages.
On video · 1 min 42 s
The loyalty programme: points, stamps, treatment packages
Rewarding those who come back: the programme runs on its own at every till sale. Points or stamp card, threshold, reward, prepaid treatment packages.
Watch the video · The loyalty programme: points, stamps, treatment packages
Step by step
Every screen, explained
The help centre guides that cover this feature in detail, with screenshots.
Client groupsNew, loyal, lost touch, big spenders: groups that recalculate on their own, your tags that make more, and the search by booking.Read the guide
Taking a saleBasket, tip, payment: a sale in three steps. Until you've taken payment, nothing is issued; after that, the receipt is final.Read the guide
Frequently asked questions
A client has reached the reward, how do I use it?
At payment, the till offers the available reward: you apply it to the receipt in one click. It's also flagged in the appointment record.
Can I give points by hand?
Yes, from the clients tab: adjust a client's balance, with a reason, to make up for an oversight or as a gesture.
Can I put together a list of clients by hand?
Not directly within a calculated group: instead, place a tag on their records ("Wedding", "VIP"…), it immediately becomes a group you'll find here.
I got the price wrong on a receipt already paid
Open the receipt from the sales journal and issue a credit note, then redo the sale at the right price. The original receipt stays, the credit note cancels it: that's what the law requires.
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