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Turn on two-factor authentication

A six-digit code, generated by an app on your phone, requested in addition to your password. Activation, backup codes, lost phone.

Updated on 11 September 2026 2 min readBy the Buiiild teamIntermediate
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With two-factor authentication, signing in requires your password and a six-digit code generated by an app on your phone. A stolen password is no longer enough.

The two-factor authentication panel, in your account.
The two-factor authentication panel, in your account.

Turn it on

  1. Install an authenticator app on your phone: Google Authenticator, Microsoft Authenticator, Authy, or the one built into your password manager.
  2. In your account, Two-factor authentication panel, click Turn on: a QR code appears.
  3. Scan it with the app: it adds "Buiiild" and shows a code that changes every thirty seconds.
  4. Enter the code shown to confirm. It's on.
  5. Write down your backup codes and keep them away from your phone. Each one only works once.

At every sign-in

After your password, the studio asks for the code from the app. Ten wrong attempts in fifteen minutes temporarily lock the sign-in: it's a protection, not a fault.

Lost or replaced phone

Use a backup code to get in, then turn two-factor authentication off and back on with your new phone. Without backup codes, write to us from another account at the salon or by email: we verify your identity before lifting the protection.

Frequently asked questions

How many attempts before my account gets locked?

Ten wrong attempts in fifteen minutes temporarily lock the sign-in: it's a protection, not a fault.

I've lost my phone, how do I sign in?

Use a backup code to get in, then turn two-factor authentication off and back on with your new phone.

I no longer have any backup codes, what do I do?

Write to us from another account at the salon, or by email: we verify your identity before lifting the protection.

Which accounts should have two-factor authentication turned on first?

The owner account, and any that access the till and settings: they're the ones an intruder would target first.

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Account and subscriptionMy account: photo, name, password

This page is only about you: your photo, your name, your password, your connected devices. Salon information lives in "My site".

TeamRoles and access to the studio

Who can get into the studio, and with what rights. One account per person, never a shared password; the manager sees everything, an employee sees the calendar, clients and messages.

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